Privacy Policy
Effective Date: December 6, 2024
1. Introduction
Welcome to Lipi.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy applies to our website, services, and applications (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information and preferences
- Communication data (messages, support inquiries)
- Payment information (processed securely through third-party providers)
- Images and files you upload for font identification or analysis
2.2 Information We Collect Automatically
- Usage data (features used, time spent, interactions)
- Device information (browser type, operating system, IP address)
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide and improve our font recognition and analysis services
- Process your requests and transactions
- Communicate with you about your account and our services
- Send you updates, newsletters, and marketing communications (with your consent)
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our terms
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers
Trusted third parties who help us operate our services
Legal Requirements
When required by law or to protect our rights
Business Transfers
In connection with mergers, acquisitions, or asset sales
Consent
When you explicitly consent to sharing
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data centers and infrastructure
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Portability
Request a copy of your data in a structured format
Opt-out
Unsubscribe from marketing communications
Restrict Processing
Request limitations on how we use your data
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our services. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
privacy@lipi.ai
Address
Lipi.ai Privacy Team
[Your Business Address]
Phone
[Your Contact Number]